Customer Care
Shipping & Returns
Shipping Options
| Method | Delivery Time | Cost |
|---|---|---|
| European Union | 3–5 business days | €8 (free over €150) |
| UK & USA | 5–10 business days | €12–15 (free over €150) |
| Rest of World | 10–15 business days | €20 (free over €150) |
Free shipping on all orders over €150.
Returns & Exchanges
We accept returns within 14 days of delivery. Items must be unworn, unwashed, and in original packaging with tags attached.
- 1
Email [email protected] with your order number and reason for return.
- 2
We will send you a prepaid return label (EU orders).
- 3
Pack the item securely in its original packaging.
- 4
Drop off at your nearest post office. Refund processed within 5–7 business days.
Non-Returnable Items
Accessories (scrunchies, eye masks) and sale items are final sale for hygiene reasons and cannot be returned or exchanged.
Questions?
Contact us at [email protected]